COMSOL is providing installation support by e-mail only. When contacting COMSOL Support, please have the following information about your software and computer’s configuration ready: • Manufacturer and model of the computer on which you are installing your software. • Operating System that is installed on your computer. • Manufacturer and model of the graphics card installed on your computer. • Amount of physical memory (RAM) your computer has. • SWAP or Paging File settings of your computer. • The version of PTC software you are installing. • Date code for the PTC software that is located on the lower portion of your CDROM (i.e., “M020”). • A valid email address for communication purposes and a printscreen or copy/paste of your error message. Send this information to our support department by e-mail support@comsol-online.com
COMSOL is providing installation support by e-mail only. When contacting COMSOL Support, please have the following information about your software and computer’s configuration ready: • Manufacturer and model of the computer on which you are installing your software. • Operating System that is installed on your computer. • Manufacturer and model of the graphics card installed on your computer. • Amount of physical memory (RAM) your computer has. • SWAP or Paging File settings of your computer. • The version of the SolidWorks Student Edition you are installing. • Serialnumber and student-edition ID • A valid email address for communication purposes and a printscreen or copy/paste of your error message. Send this information to our support department by e-mail support@comsol-online.com
COMSOL is providing installation and user support by e-mail and phone. When contacting COMSOL Support, please have the following information about your software and computer's configuration ready: • Manufacturer and model of the computer on which you are installing your software. • Operating System that is installed on your computer. • Manufacturer and model of the graphics card installed on your computer. • Amount of physical memory (RAM) your computer has. • SWAP or Paging File settings of your computer. • The version of the SolidWorks softwarae you are installing. • Serialnumber • A valid email address for communication purposes and a printscreen or copy/paste of your error message. Send this information to our support department by e-mail swxsupport@comsolgmbh.de or give us a call.
Wolfram Research products
COMSOL is providing installation and user support for customers from Switzerland only. When contacting COMSOL Support, please have the following informaiton about your software and computer's configuration ready: • Your Serial-Number • The version of your software • A valid email address for communication purposes and a printscreen or copy/paste of your error message. Contact us by phone on +41 31 998 44 11 or by e-mail support@comsol.ch
Other products
Please visit the productpage of the product you would like to receive support and read the frequently asked questions page. If you can't find the answers you need, contact us by email. When contacting COMSOL Support, please have the following informaiton about your software and computer's configuration ready: • Your Serial-Number or license number • The version of your software • A valid email address for communication purposes and a printscreen or copy/paste of your error message. Contact support@comsol-online.com
